We had a great experience with Justin from start to finish. Justin is enthusiastic, responsive, and trustworthy. He took the time to understand what we were looking for in an apartment and he helped us understand the ins and outs of the Boston rental market. Despite the fact that we had to change move-in dates multiple times during the search due to COVID-19, Justin handled these changes like a pro and helped us to navigate through a socially-distant apartment search process. Throughout the process, we felt that Justin gave us good, honest advice and guidance that gave us confidence in our final decision. Justin was incredibly responsive throughout the whole process, jumping immediately on requests for showings or videos and moving quickly to get our applications out the door as soon as we decided on a place. Justin was a persistent advocate on our behalf, asking questions we hadn’t thought to ask, tracking down videos and scheduling showings, and making sure that our applications were at the top of the list. Overall, we could not have asked for a better experience. He was great to work with over email, phone, and in-person and we would definitely use Justin’s services again in the future!